30 days Money Back Guarantee ( money back seal logo)
If you find that you are not satisfied with your item, you can reach us via USmac messages email phone call. We will then respond with a returns code to return the item to us for a refund.
For a complete confidence to our valued customers,
We offer a standard 6-12 Month Warranty on all products unless otherwise stated. An item will be listed with an additional warranty this will appear in the listing. Some of our items come with Apple care if Apple care is active buyer can directly claim warranty from Apple.
If during the warranty period any hardware failure occurs the item will be repaired or replaced with a like for like. If this is not possible a refund will be offered. All items covered under warranty will be fitted with a tamperproof material, should this be damaged or removed it will VOID your warranty also any accidental damaged by the user or liquid damage will Void Warranty.
Any item listed as spares or repairs will have no warranty and no returns will be accepted.
. After the first 60 days, the warranty will cover Hardware problems only NOT the battery. Please keep in mind no other companies cover hardware they just cover Labour, we cover hardware and labor.
All orders Despatched by DPD Predict service, so please leave your mobile number in check out to get a text message for the time of delivery (DPD Predict send a text message for 1hrs delivery Window so you do not need to wait all day).
One hour Predict for all UK & European Customers
DPD is the best service for UK & European customers:
All UK & European customers can also track the progress of their parcels on a real-time map as DPD drivers make their way to the delivery address.
DPD Classic service includes in Transit notifications to our customers so Customer can change the delivery day or reroute the parcel to their nearest Pickup shop or Neighbours
For All international shipping, Its dealt by USmac itself through Global Shipping Program. Please do not accept delivery if the box is damaged or tempered (broken seals) Items will be shipped within 1 working day after payment is cleared (Monday to Friday). Item bought today, Will be shipped next working day except in some circumstances it may take up to 3 working days. The item will be shipped by DPD, 24-hour express excluding weekends and holidays. Pick up services are also available at our Warehouse. If you do not receive your item within the specified time please do not hesitate to contact us before opening any request.
If you have received your purchase and you are happy with it, please leave us Positive Feedback with 5 star rating DSR. This lets us know that all is well and allows us to archive our records. Please contact us before leaving Neutral or Negative feedback as we can always sort out issues to your full satisfaction, thank you.
We understand that everyone has different expectations and perceptions, and we want you to be completely happy with your purchase. Your Queries will be answered within 24 hours. Thank you for your patience.
We accept the following payment methods:
Payment must be received within five (5) days of auction close. Unpaid auction wins will be forfeited after five (5) days and a Non-Payer report will be filed with USmac to recover the closing fees of the auction.