Terms & conditions
2. Our Service
Our web site and services provided to you on and through our web site on an "AS IS" basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.
If you suspect that your package has been damaged in transit you should reject the goods or sign for the goods as damaged
We cannot be held responsible for failed deliveries where
- You are not available to receive the delivery
- Courier companies cannot find your address
- Adverse weather/traffic conditions prevent delivery
Claims for goods that have arrived as damaged or not as you had expected must be noted at the time of the delivery to the delivery person/signing sheet, and/ or notified to USMAC within 7 days of delivery by email to firstname.lastname@example.org.
Delivery to the UK's highlands and Islands can be extended by anything up to 14 working days. You will incur an additional £10 to cover our additional postage expense.
4. Conditions of Return and Warranty
In order to return an item to USMAC and receive either a refund or alternative product, the following conditions need to be met:
- You will need to let USMAC know that you intend to return the item within 14 days from the date of delivery.
- When returning items, the product(s) need to reach us within 30 days from the date of delivery
- All items being returned must be sent along with a completed returns form.
- Item(s) must be returned in their original working condition.
- All items must contain all original accessories, such as cables, WIFI cards and manuals.
- Items must be returned securely and in suitable packaging.
If you are returning an item, we always recommend that you obtain suitable proof of postage. USMAC accepts no liability for packages lost in the post.
If your item has become faulty, you will need to inform us via email on email@example.com.
You will need to complete our returns form and state the reason for your return as faulty. Please describe the fault in detail.
Once this has been approved the item can then be returned in the suitable packaging to our warehouse in South London using a reputable courier.
We will not be liable for any damages caused to the item whilst the item is in return transit. The customer will be responsible for packaging the item is sufficient packaging for transportation.
You must have a proof of postage and/or tracking number for the item being returned.
Once we have received your item, and if all the conditions set out in the USMAC returns policy are met, we will repair, replace or refund at our discretion.
We will pay for the return carriage if you alert us of any faults on items within thirty (30) days of delivery, beyond this point customers will be liable for expense of returning the item back to us.
Your statutory rights in relation to refunds and returns remain unaffected.
When we write our product descriptions, we endeavor to be as accurate as possible. Discrepancies can occasionally occur between the description and the specification of the item.
If you have noticed a discrepancy on your order, please contact us as soon as possible via email at firstname.lastname@example.org and we will try to resolve the problem.
What if the item I ordered has gone out of stock?
We do our absolute best to maintain the most up to date product stock levels on our website.
The USMAC product feed is live; however it used present on a number of our websites which synchronize every half an hour.
There is an extremely small chance that someone could order the same product on another one of our websites at the same time as you.
The customer who made the order first will receive the product and the other customer will be refunded immediately.
If we have a product which is almost identical, we may send you this as a replacement product. This item would be identical and is likely to be of a higher value.
The arrival time of your refund depends on the banks clearing times. We ask you to allow 7-14 working days for clearance into your bank.
6. Your Responsibilities and Registration Obligations
8. Registration and Password
You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password.
9. Your Conduct
You agree that our web site may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this web site nor for any error or omission.
You explicitly agree, in using this web site or any service provided, that you shall not:
(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortuous, defamatory, libelous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
(b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
(c) collect or harvest any data about other users;
(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.
10. Third Party Services
Goods and services of third parties may be advertised and/or made available on or through this web site. Representations made regarding products and services provided by third parties are governed by the policies and representations made by these third parties. We shall not be liable for or responsible in any manner for any of your dealings or interaction with third parties.
12. DISCLAIMER OF WARRANTIES
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE "SERVICE") IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.
13. LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.
14. Reservation of Rights
We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.
15. Notification of Copyright Infringement
If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights, our copyright agent may be contacted at the following address; email@example.com
16. Applicable Law
17. Miscellaneous Information
By continuing to browse or otherwise accessing the web site, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this Web Site now.